Senior IT Engineering Manager
4 weeks ago
We are seeking a highly experienced Senior IT Engineering Manager to lead and manage our IT engineering capabilities across Technical Services. The successful candidate will be responsible for developing and delivering our technology services to our internal customer base.
This role is eligible for inclusion in the Company's hybrid working from home policy.
The ideal candidate will have extensive experience in a senior role, leading and developing technical engineering functions and teams. They will also have organisational and technological transformation experience, excellent planning or resource planning skills, and a proven track record of service quality development and management.
Key Responsibilities:
- Leading initiatives to enhance user interfaces, streamline processes and provide self-service options to improve the end-user experience.
- Contributing to the overall plans and subsequent execution of our technology transformation strategy for key service platforms, working closely with IT teams and stakeholders, driving cloud adoption, considering factors such as scalability, cost efficiency and data security.
- Evaluating continuously the services provided, including the use of metrics such as key performance indicators, outcome driven metrics, objectives and key results.
- Mentoring and establishing clear personal development plans and career paths in your team as well as training, 1-2-1 and deputising as and when required.
What We Offer
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