Senior Technical Support Specialist

3 weeks ago


Billericay, Essex, United Kingdom Fairmead Managed Services LTD Full time
Fairmead Managed Services LTD is seeking an experienced Senior Technical Support Specialist to join their team in Essex. This role offers a unique opportunity to advance your career with an organisation that values innovation and excellence.

Job Role: As the Senior Technical Support Specialist, you will play a key role in supporting the technical management team throughout all phases of projects—from tender to post-contract. You'll be instrumental in ensuring projects are delivered smoothly and efficiently.

Main Responsibilities:
  • Compile Pre-Construction Information Packs, O&M manuals, and H&S files.
  • Assist in gathering QA records for final documentation packs.
  • Review and verify all technical drawings.
  • Monitor sub-contractor approvals and maintain an up-to-date approvals schedule.
  • Update and coordinate technical reports and schedules.
  • Establish and manage the Electronic Document Management System (EDMS).
  • Provide training for new Technical Administrators.
  • Collaborate with the construction team on Logistics Plans.
  • Liaise with local authorities and warranty providers for necessary approvals.
  • Maintain schedules for local authority and warranty approvals.
  • Ensure compliance with CDM regulations and keep documentation current.
  • Manage the approval process for Risk Assessment Method Statements (RAMs).

Salary: £50,000 - £65,000 per annum depending on experience.

About Our Organisation: Fairmead Managed Services LTD is a leading company that prioritises innovation and excellence. We offer a dynamic and supportive work environment, where you can grow and develop your skills.

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