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Business Analyst
2 months ago
We are seeking a creative and agile Business Analyst to join our Corporate Projects team. As a Business Analyst, you will play a key role in facilitating interactions between the business, frontline teams, systems, and technical teams to tackle challenging business problems and deliver rapid, cost-effective, and efficient solutions.
Key Responsibilities- Identify opportunities across the organisation to improve existing processes or design new processes to solve business problems and provide better outcomes for residents.
- Utilise data and insights to identify opportunities for improvements to processes and improve outcomes for residents.
- Effectively build and manage trusted relationships with stakeholders from across the organisation, including managing scope and expectations, facilitating buy-in to doing things differently, and ensuring support and commitment throughout a project lifecycle.
- Work with customer stakeholders to elicit, capture, analyse, and elaborate requirements and processes across strategic, business, and technical levels.
- Research and offer solutions to service areas that meet business and resident needs, including identifying digital solutions that can improve efficiencies.
- Map out existing and proposed relevant processes and elicit all elements of a process and sub-processes.
- Work with technical and finance colleagues to develop feasible and beneficial options appraisals that align with strategic outcomes.
Swindon Borough Council is committed to making our town the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. We are an inclusive employer and welcome applications from a diverse range of communities, particularly disabled people and people from ethnic minorities.
We offer a hybrid working arrangement, with a requirement to come into the Swindon office in line with meetings to support the programme. If you are a creative and agile Business Analyst with skills in systems thinking, design, implementation, and change, we encourage you to apply for this exciting opportunity.
