Assistant Director of Operations
7 days ago
At Rothes Halls, we strive to create memorable experiences for our visitors through Fearless, Inviting, Fair and Exciting initiatives. We're looking for an experienced Senior Operations Manager to drive our operational excellence and deliver exceptional customer service.
About the Role:
This senior-level position requires an individual with excellent leadership skills, management expertise, and a proven track record in delivering results-driven solutions. The successful candidate will oversee various teams, including Theatre, Library, Catering, and MICE, ensuring seamless customer experiences across the venue.
Responsibilities:
- Develop and implement effective operational strategies to enhance customer satisfaction and loyalty
- Foster strong relationships with internal teams, stakeholders, and external partners
- Ensure compliance with health and safety regulations, risk management, and quality control standards
- Collaborate with the management team to achieve business objectives and drive growth
Requirements:
- Proven track record in senior-level operations management
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to think critically and make informed decisions
Benefits:
- Competitive salary: £29,508 – £32,437 per annum
- Comprehensive local government pension scheme
- Generous holiday allowance
- Flexible working opportunities and professional development support
About Us:
Rothes Halls is one of Fife's favourite venues, offering a unique blend of entertainment, education, and community engagement. We pride ourselves on creating inspiring spaces for visitors to enjoy.
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