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Birmingham Barista Leadership Role

1 month ago

Marston Green, Solihull, United Kingdom Costa Coffee Full time

Costa Coffee Barista Team Leader

At Costa Coffee, we are passionate about delivering exceptional customer experiences. We're seeking a skilled and ambitious Barista Maestro to lead our team in Birmingham.

About the Role

This is an exciting opportunity for an aspiring Store Manager to take on leadership responsibility, accountability, and autonomy. As a Barista Maestro, you'll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other key activities. Your primary focus will be creating uplifting experiences for our customers and inspiring your team to deliver exceptional service.

Key Responsibilities:

  • Lead shifts to support colleagues in delivering unbeatable experiences
  • Maximise sales by leveraging team members' talents
  • Train and accredit new Baristas
  • Familiarise yourself with new recipes and ranges, sharing knowledge with the team
  • Drive high standards through quality espresso and monthly coffee excellence scores

About You

To succeed in this role, you'll need a passion for coffee and people. Key qualities include reliability, team leadership experience in a fast-paced environment, willingness to take shared responsibility, and a love of turning knowledge into hot ideas to help your store succeed.

What We Offer

We're proud of our team's work and want you to feel valued and rewarded with great perks and benefits:

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, offering matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Cycle to Work Scheme for huge savings on bikes and accessories
  • Share Incentive Plan, giving you a chance to become a shareholder in Coca-Cola
  • Huge savings on gym memberships & fitness accessories

As part of our Costa Foundation, you'll also have the opportunity to make a positive impact on children's education in coffee-growing communities.

A Bit About Us

We believe in Passion, Warmth, Trust, and Courage at Costa Coffee. We're the No. 1 coffee brand in the UK and strive to create genuine, passionate, and warm teams that share a love for coffee and customer experiences.