Home Improvement Expert
1 week ago
About B&Q
B&Q is a leading home improvement retailer, committed to helping customers achieve their DIY goals. We offer a wide range of products and services, from tools and materials to expert advice and support.
Salary & Benefits
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:
- Awards-winning pension scheme
- ShareSave options
- 6.6 weeks' holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
About the Role
We are seeking an experienced Customer Advisor to join our team. As a Customer Advisor, you will be responsible for providing expert advice and support to customers, helping them to find the right products and solutions for their home improvement projects.
Key Responsibilities
- Provide expert advice and support to customers on a wide range of home improvement products and services
- Help customers to find the right products and solutions for their needs
- Work with colleagues to ensure that the store is well-stocked and visually appealing
- Participate in sales and promotions initiatives to drive sales and customer engagement
- Maintain accurate records and reports as required
Requirements
- Experience in a customer-facing role, preferably in retail or home improvement
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Flexibility to work a variety of shifts, including weekends and bank holidays
What's in it for You?
As a Customer Advisor at B&Q, you will have the opportunity to develop your skills and knowledge, working with a diverse team of experts who share your passion for home improvement. You will also have access to a range of benefits and rewards, designed to support your wellbeing and career development.
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