Luxury Sales Strategist

1 day ago

Avonmouth, Bristol, United Kingdom Harding Retail Full time
Elevate the Guest Experience in Luxury Retail

As a Luxury Sales Strategist with Harding+, you will play a key role in developing and executing strategic plans to elevate the Fine Jewellery category. With a strong focus on business development and growth, you will work closely with cross-functional teams to drive maximum sales results and superior guest experience.

About the Role:
In this exciting opportunity, you will be responsible for creating and developing seminar, events, presentations and scripts leveraging seasons, itineraries and locations. You will also work collaboratively with HR BPs and Learning & Development to develop a structured fine jewellery training program for new starters and ongoing training. Your entrepreneurial mindset and attention to detail will be essential in creating a unique and engaging shopping experience for our guests.

Your Key Responsibilities:
• Create and develop seminar, events, presentations and scripts leveraging seasons, itineraries and locations
• Work collaboratively with HR BPs and Learning & Development to develop a structured fine jewellery training program for new starters and ongoing training
• Analyse competitors and market conditions to identify new opportunities for growth and innovation
• Deliver effective performance coaching virtually, during ship visits and sailings – train sales teams to promote high-quality retailing standards, product knowledge, selling techniques and guest service

What You'll Need:
Robust experience in luxury sales management across traditional and cruise retail, with fine jewellery expertise preferred
Commercially minded, with a strong focus on business development and growth
Proven performing coaching ability with a strong record of clear focused strategy development and implementation
Ability to build relationships at all levels, in order to partner and influence business decisions within retail, cruise lines and cross-functional teams
Entrepreneurial and client centric mindset with meticulous attention to detail and commitment to providing exceptional customer service
Outstanding communication skills, both written and verbal
Proficiency in MS Excel, Word and PowerPoint
Must have an existing right of eligibility to work in the UK

Our Offer:
A competitive salary (£60,000 - £80,000 per annum) and bonus scheme, pension, 4 x life assurance, medical cash plan, and 25 days leave annually (including Christmas shutdown). This is an excellent opportunity to join a dynamic and growing company, working closely with our cruise line partners and brand partners to 'make every cruise better'. If you are passionate about luxury retail and have a proven track record in driving business growth and delivering exceptional customer experiences, we would love to hear from you.

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