Contact Centre Specialist

2 days ago


Durham, Durham, United Kingdom Manpower UK Ltd Full time
Role Overview: We are looking for a highly motivated and customer-focused individual to join our contact centre team as a Service Delivery Expert. In this role, you will be responsible for providing exceptional customer service, resolving customer queries, and working with other team members to ensure that we meet our customer service goals.

Responsibilities:
  • Providing exceptional customer service over the phone
  • Resolving customer queries in a timely and efficient manner
  • Collaborating with other team members to achieve customer service goals

Benefits:
  • A competitive salary of £11.44 per hour, rising to £12.30 per hour after 12 weeks
  • Opportunities for career development and growth
  • A range of employee benefits, including staff discounts and pension contribution


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