UCC Coffee Limited Service Technician

3 weeks ago


Slough, Slough, United Kingdom UCC Coffee Limited Full time

As a key member of our UCC Coffee Limited team, you will be responsible for promoting the UCC brand by responding to reactive and service call requests in a professional, efficient, and thorough manner.

The Role
  • Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, ensuring all coffee equipment is left in a good working order.
  • All work carried out must meet the correct equipment setup as per agreed specification, providing consistent coffee quality to ensure first-time fix and customer satisfaction.
  • Work proactively with the central call centre, taking day-to-day instructions, and keeping them updated to inform waiting customers.
  • Comply with all on-site arrival procedures, making contact with a manager/supervisor to introduce yourself and seek permission to commence work on equipment.
  • Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bringing any risks to the attention of the company management.
  • Complete all necessary on-line job sheets, time sheets, and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
  • Keep in good working order all tools, equipment, and vehicles supplied by the company, reporting any faults, breakages, or equipment failures to your line manager daily.
  • Provide agreed spare parts stocks via handheld unit to ensure that parts are invoiced to the customer, deducted from stock, and replenished to maintain your vehicle stock inventory.
The Person
  • A confident individual with a passion for customer service.
  • Excellent understanding of coffee quality and associated equipment.
  • Demonstrates robust problem-solving skills with an electrical mechanical background.
  • Computer literate with a clean driving license.
  • Self-motivated with a flexible approach to work, location, and hours.
Benefits

£29,580 (OTE £33k) + Company Vehicle + 25 days holiday + Pension + EAP + Life Assurance + other Company benefits.



  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Company OverviewAt UCC Coffee Limited, we strive to deliver exceptional customer service and ensure consistent coffee quality across our vast network of clients.


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    As a valued member of our team, you will play a pivotal role in upholding this standard by providing top-notch equipment repair and maintenance services.Job DescriptionUndertake various coffee equipment repair and preventative maintenance tasks, from fault diagnosis to ensuring all equipment is left in good working order.Maintain accurate records and...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Welcome to UCC Coffee Limited! We're seeking a skilled Technical Field Engineer to join our operations team. As a field-based engineer, you'll be responsible for ensuring our coffee equipment is always in top condition, resolving technical issues, and delivering exceptional customer experiences.About the JobPerform on-site visits to diagnose and repair...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Promote the UCC brand by delivering exceptional service to a diverse range of clients, from high street independents to national brands and organisations.The RoleCarry out a broad range of coffee equipment repair and maintenance tasks, ensuring all equipment is left in good working order.Work proactively with the central call centre, keeping them updated on...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    We're seeking an experienced Coffee Equipment Technician to join our team! As a key member of our operations team, you'll be responsible for ensuring our coffee equipment is always in top condition. If you have a passion for technical work, enjoy working independently, and take pride in delivering exceptional results, this could be the perfect role for...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Promote the UCC brand by delivering exceptional customer experiences through proactive and efficient service call management. With a strong focus on quality, our ideal candidate will be responsible for repairing and maintaining a range of coffee equipment to ensure consistent high-quality results.The RoleCarry out thorough diagnoses and repairs of complex...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Salary and BenefitsWe offer a competitive salary of £29,580 (OTE £33k) plus additional benefits, including a company vehicle, 25 days' holiday, pension, EAP, life assurance, and more.Required Skills and QualificationsA confident individual with a passion for delivering exceptional customer service.Excellent understanding of coffee quality and associated...

  • Team Leader

    7 days ago


    Slough, Slough, United Kingdom Costa Coffee Full time

    About the RoleTake the lead in a dynamic team environment and help drive sales and customer satisfaction.As a Barista Maestro, you'll have the opportunity to develop your leadership skills and take on new challenges.Key ResponsibilitiesTaking charge of shifts and supporting colleagues to deliver exceptional customer experiences.Embracing a customer-first...

  • Coffee Connoisseur

    1 week ago


    Slough, Slough, United Kingdom Costa Coffee Full time

    Coffee Connoisseur - We're Brewing Up a StormAt Costa Coffee, we're looking for a skilled barista with a passion for delivering exceptional customer service. As a coffee connoisseur, you'll be crafting great coffee that hits that sweet spot every time. Your positive outlook and can-do attitude will make you a great fit for our team.About the RoleAs a retail...


  • Slough, Slough, United Kingdom Amazon Data Services UK Limited Full time

    About the RoleWe're seeking a skilled Data Centre Operations Technician to join our Amazon Web Services UK Limited team. As an electrical maintenance professional, you'll play a critical role in ensuring the smooth operation of our AWS data centres.ResponsibilitiesOperate and maintain mechanical and electrical equipmentTroubleshoot facility and rack-level...


  • Slough, Slough, United Kingdom Costa Coffee Full time

    About the RoleAs a Costa Barista, you'll be part of a dynamic team that shares a passion for great coffee and delivering exceptional customer experiences.Key ResponsibilitiesCrafting high-quality coffee that meets our customers' expectationsServing customers with a warm smile and a willingness to helpDeveloping a thorough knowledge of our products, including...


  • Slough, Slough, United Kingdom Amazon Data Services UK Limited Full time

    About the RoleWe are seeking a skilled Cloud Infrastructure Technician to join our team at Amazon Data Services UK Limited.As a Cloud Infrastructure Technician, you will be responsible for operating and maintaining electrical, mechanical, and emergency generator equipment within our data centres.This is an exciting opportunity to work with cutting-edge...


  • Slough, Slough, United Kingdom D.H. MANSFIELD LIMITED Full time

    **Job Summary:**We are seeking a highly skilled Heavy Vehicle Technician to join our team at D.H. MANSFIELD LIMITED.**Key Responsibilities:**Perform routine maintenance and repairs on heavy vehiclesDiagnose and repair complex mechanical issuesLiaise with management and other team members to ensure smooth operations**Requirements:**Minimum 2 years of...


  • Slough, Slough, United Kingdom Amazon Data Services UK Limited Full time

    About the Role:We are seeking a highly skilled Data Centre Operations Technician to join our team at Amazon Data Services UK Limited. This is a challenging role that requires the ability to work in a fast-paced environment and think critically to resolve complex technical issues.Key Responsibilities:Operate and maintain electrical and mechanical equipment to...


  • Slough, Slough, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    We are seeking a highly skilled Senior Regional Service Technician to join our dedicated service team. In this pivotal role, you will play a key part in upholding the Krcher brand and delivering exceptional service to our customers.This role involves Maintaining and Repairing Equipment with a focus on customer satisfaction. Ideally, the successful candidate...


  • Slough, Slough, United Kingdom Hunter Selection Full time

    Field Service Technician OpportunityWe are seeking a skilled Field Service Technician to join our team at a world-class manufacturer of lifting solutions. As a Field Service Technician, you will be responsible for attending customer sites to carry out servicing on a wide range of dock levelers, loading bay equipment, and dock safety equipment.Key...


  • Slough, Slough, United Kingdom Ernest Gordon Recruitment Limited Full time

    Role Overview: We are seeking an experienced Material Handling Equipment Technician to join our team at Ernest Gordon Recruitment Limited. As a Technical Service Specialist, you will be responsible for providing expert technical support to our clients across various industries. Key Responsibilities:Carry out routine maintenance and repairs on forklift...


  • Slough, Slough, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewWe are seeking an experienced Electronics Technician to join our team in Slough.The ideal candidate will have a strong background in electronics repair and be looking for a new challenge within the aviation sector.Key ResponsibilitiesElectronic equipment maintenance and repairWhat We OfferCompetitive salary of £45,000 per annum (DOE)Early finish...


  • Slough, Slough, United Kingdom D.H. MANSFIELD LIMITED Full time

    Job SummaryWe are seeking a skilled HGV and LCV Mechanic to join our commercial workshop team at D.H. MANSFIELD LIMITED. The successful candidate will be responsible for ensuring our fleet of vehicles is equipped to attend vehicle breakdowns and assist our customers in getting back on the road.This is a fast-paced, dynamic working environment that requires a...


  • Slough, Slough, United Kingdom Textron Full time

    About the Role:Textron Ground Support Equipment is looking for a skilled Service Technician to join their team. As a Service Technician, you will be responsible for the repair, maintenance, servicing, and commissioning of GSE equipment.Key Responsibilities:Carrying out service work for customersRepairing and maintaining GSE equipmentSupporting customers and...