Operations Supervisor

1 week ago


Coventry, Coventry, United Kingdom Arch Recruitment Solutions Ltd Full time
Job Summary

We are seeking an experienced Dispatch Manager to join our operations team in Coventry. As a key member of the team, you will provide leadership and guidance to the dispatch team, ensuring efficient and effective operations.

Key Responsibilities:
  • Lead the dispatch team, providing guidance and support to ensure efficient and effective operations
  • Monitor and report on dispatch department performance statistics, identifying areas for improvement
  • Oversight of carrier scheduling and routing software implementation, ensuring compliance with contract requirements
  • Evaluate systems vendors, equipment providers, and other suppliers to assess potential impact on service level agreements
  • Ensure adequate training for all dispatch team members, promoting knowledge sharing and best practices
  • Maintain optimum use of departmental system equipment, recommending replacements or upgrades as necessary
  • Establish, monitor, and implement procedures for evaluating employee performance, aligning with company policies and standards
  • Ensure adherence to company policies concerning ethics, legal compliance, safety, customer service, and environmental protection standards
Requirements

To be successful in this role, you will need:

  • A proven track record as a Dispatch Manager or similar role, with experience in leading teams and driving results
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders
  • A thorough understanding of logistics and supply chain operations, including carrier scheduling and routing software
  • A commitment to continuous learning and professional development, staying up-to-date with industry trends and best practices
Salary and Benefits

The successful candidate can expect a salary of £40,000 per annum, plus benefits package, reflecting the importance of this role within our organization.



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