Operations Supervisor
1 week ago
We are seeking an experienced Dispatch Manager to join our operations team in Coventry. As a key member of the team, you will provide leadership and guidance to the dispatch team, ensuring efficient and effective operations.
Key Responsibilities:- Lead the dispatch team, providing guidance and support to ensure efficient and effective operations
- Monitor and report on dispatch department performance statistics, identifying areas for improvement
- Oversight of carrier scheduling and routing software implementation, ensuring compliance with contract requirements
- Evaluate systems vendors, equipment providers, and other suppliers to assess potential impact on service level agreements
- Ensure adequate training for all dispatch team members, promoting knowledge sharing and best practices
- Maintain optimum use of departmental system equipment, recommending replacements or upgrades as necessary
- Establish, monitor, and implement procedures for evaluating employee performance, aligning with company policies and standards
- Ensure adherence to company policies concerning ethics, legal compliance, safety, customer service, and environmental protection standards
To be successful in this role, you will need:
- A proven track record as a Dispatch Manager or similar role, with experience in leading teams and driving results
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders
- A thorough understanding of logistics and supply chain operations, including carrier scheduling and routing software
- A commitment to continuous learning and professional development, staying up-to-date with industry trends and best practices
The successful candidate can expect a salary of £40,000 per annum, plus benefits package, reflecting the importance of this role within our organization.
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