Store Business Leader

1 week ago


Glasgow, Glasgow City, United Kingdom Iceland Full time
Job Description
As a Store Manager at Iceland, you will be accountable for the overall performance of your store, including sales, customer satisfaction, and employee engagement. You will lead a team of retail professionals, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.

You will be responsible for implementing operational strategies to drive sales growth, improving efficiency, and reducing costs. You will also be expected to maintain high standards of customer service, ensuring that every customer leaves the store feeling valued and satisfied.

A key aspect of this role is developing and maintaining relationships with customers, colleagues, and suppliers. You will be the face of the company in your store, promoting our brand values and ensuring that everyone has a positive experience when interacting with us.

In terms of qualifications and skills, you will need to have a proven track record in retail management, preferably in a similar multi-channel environment. You should have excellent communication and interpersonal skills, be able to motivate and inspire others, and have a passion for delivering outstanding customer experiences.

The ideal candidate will be results-driven, analytical, and able to work effectively in a fast-paced environment. They will be a strategic thinker, able to make informed decisions, and possess strong problem-solving skills. Additionally, they will have excellent leadership skills, being able to empower and develop their team members.
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