Technical Helpdesk Engineer
7 days ago
About the Role
">Our company is seeking a skilled IT Engineer to join their technical team in Bromsgrove. As a key member of our team, you will be responsible for providing technical support to our clients across the UK.
Your duties will include:
- Supporting clients on a range of IT issues, including Windows OS, Windows Server, Active Directory, Firewalls, Azure, Virtualization Tools, and Office 365
- Collaborating with senior members of the support team to escalate complex issues
- Ensuring timely completion of tickets and prioritising tasks effectively
- Maintaining and configuring client systems
To succeed in this role, you will require a solid understanding of Windows OS, Office 365, Windows Server, Active Directory, Firewalls, Microsoft Azure, Hyper-V & VMware, and Remote Desktop Technologies.
With excellent organisational skills and a proactive approach, you will make a valuable contribution to our team.
Key Benefits
We offer a competitive salary package, estimated to be around £27,500-£32,500 per annum, depending on experience, as well as opportunities for internal training and career advancement.
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