Technical Helpdesk Engineer

7 days ago


Bromsgrove, Worcestershire, United Kingdom CV Library Full time

About the Role

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Our company is seeking a skilled IT Engineer to join their technical team in Bromsgrove. As a key member of our team, you will be responsible for providing technical support to our clients across the UK.

Your duties will include:

  • Supporting clients on a range of IT issues, including Windows OS, Windows Server, Active Directory, Firewalls, Azure, Virtualization Tools, and Office 365
  • Collaborating with senior members of the support team to escalate complex issues
  • Ensuring timely completion of tickets and prioritising tasks effectively
  • Maintaining and configuring client systems

To succeed in this role, you will require a solid understanding of Windows OS, Office 365, Windows Server, Active Directory, Firewalls, Microsoft Azure, Hyper-V & VMware, and Remote Desktop Technologies.

With excellent organisational skills and a proactive approach, you will make a valuable contribution to our team.

Key Benefits

We offer a competitive salary package, estimated to be around £27,500-£32,500 per annum, depending on experience, as well as opportunities for internal training and career advancement.


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