Commercial Insurance Specialist

1 month ago


Dundee, Dundee City, United Kingdom GS-Group Full time
About Us

GS Group is a leading insurance broker in Scotland, established in 1991. Our focus is on employing approachable and passionate individuals who deliver exceptional results for our clients. This has led to consistent growth, with GS Group doubling in size every five years.

We are part of the JMG Group, a Private Equity-backed Insurance Broking business with a strong regional presence in the UK. JMG Group is a top 30 broker, rapidly expanding and placing over £280m of Gross Written Premium into the market. Our business is built on customer excellence and doing the right thing, which means our people, systems, and processes are central to our success.

The Opportunity

We are seeking an experienced Commercial Account Handler to join our team. As a key member of our team, you will be responsible for generating revenue and developing the profitability of the business while ensuring full FCA compliance. Our Account Handlers provide a quality service to clients, meeting their needs and requirements.

Key Responsibilities
  • Ensure accuracy, efficiency, and professionalism when dealing with clients and insurers.
  • Manage existing commercial insurance policies, including commercial combined, property, liability, and fleet.
  • Complete premium financing arrangements.
  • Work closely with a dedicated Commercial Account Executive.
  • Advise clients on existing products based on their needs.
  • Deal with bad debt queries efficiently and in line with company procedure.
  • Ensure all business activity complies with FCA regulation and company procedures.
  • Handle complaints in accordance with regulation and company policy.
  • Participate in tailored learning, training, and assessment courses and identify areas for further development.
  • Achieve and maintain a high level of customer service and promote exceptional customer care standards.
  • Develop and maintain professional working relationships with clients and provide expert product advice and guidance.
  • Secure additional cross-sell revenue opportunities from other classes of insurance.
  • Promote and increase the use of in-house premium finance from insurer schemes.
Requirements
  • Previous experience as an Account Handler in a similar broking environment.
  • Working knowledge of most commercial lines insurance products.
  • Experience of working to high standards and FCA Compliance.
  • Strong administration skills and attention to detail.
  • Ability to prioritize and organize workload to meet deadlines.
  • Numerical accuracy.
  • Exemplary communication skills, both in person and in writing.
  • Strong time management skills and ability to meet deadlines.
  • IT proficiency with MS Office products and ideally Acturis.
  • Regulatory and compliance awareness.
What We Offer
  • Competitive salary commensurate with experience.
  • Hybrid working options considered after training and probation.
  • Free parking.
  • Company Pension scheme.
  • Generous holiday entitlement and Birthday off.
  • Death in service scheme.
  • Gym Flex.
  • Electric Vehicle Salary Sacrifice Scheme.
Job Details
  • Full-time, permanent position.
  • Pay: From £30,000.00 per year.
  • Benefits: Additional leave, company pension, cycle to work scheme, enhanced maternity leave, enhanced paternity leave, health and wellbeing programme, on-site parking, paid volunteer time, referral programme, sick pay, work from home.
  • Schedule: Monday to Friday, no weekends.
  • Work Location: In person.


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