Front Desk Support Worker
2 weeks ago
We are Adullam Homes, a leading provider of supported accommodation services. Our mission is to deliver high-quality housing and tailored support plans that empower vulnerable individuals and households.
Salary: £23,400 per annum
Job Description:
We are seeking an experienced Front Desk Support Worker to join our team in Alfreton. As a key member of our waking night concierge team, you will play a vital role in supporting the needs of our service users. Your primary responsibility will be to provide quality housing and deliver tailored support plans, ensuring the well-being and independence of our residents.
Responsibilities:
- Provide 24/7 front desk coverage, responding to queries and concerns from service users.
- Support vulnerable individuals and households, promoting their independence and self-reliance.
- Collaborate with internal teams to develop and implement effective support plans, addressing the unique needs of each resident.
Requirements:
To succeed in this role, you must have excellent communication skills, empathy, and a passion for delivering exceptional customer service. You should also possess experience working with vulnerable populations, preferably in a supported accommodation setting.
Benefits:
We offer a comprehensive benefits package, including competitive salary, paid training opportunities, and access to ongoing professional development. Join our dedicated team and contribute to making a positive impact on the lives of our service users.
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