Front of House Team Member
1 week ago
Supervisor
We're looking for passionate individuals to become part of our front-of-house team as a Supervisor. Our award-winning collection of pubs and brasseries serves great fresh, seasonal food, and we're committed to providing an exceptional guest experience.
As a Supervisor, you'll be part of a close-knit community of like-minded individuals who share our passion for hospitality. You'll have the opportunity to develop your skills and progress your career through our industry-leading training and development platform, Stepping Stones.
What we offer:
- Full-time position
- At least one year of experience as a Supervisor
- Stepping Stones - Our industry-leading training and development platform
- Employee Assistance Program with Hospitality Action
- Instant access to pay you have already earned through EarlyPay
- Enhanced Maternity & Paternity package
- Refer a Friend Bonus up to 1500
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry - 100's of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
The Ideal Candidate:
- Will have great interpersonal skills and a vibrant personality
- Ability to be flexible and maintain high standards across the front of house
- Be a real team player, it is essential that you are a true people person
- Have great attention to detail and impeccable standards
- Be totally customer and service focused and provide an exceptional guest experience
Our investment in your development.
Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke "Stepping Stones" training and development programme.
Heartwood Collection is a multi award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 - R200 - SRA 3 star rated - plus many more*The TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
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