Branch Coordinator

4 days ago


London, Greater London, United Kingdom Kinleigh Folkard & Hayward Full time
{"title": "Branch Coordinator", "description": "Job Summary

At Kinleigh Folkard & Hayward, we are seeking a highly organized and communicative Branch Coordinator to join our team. As a key member of our branch network, you will play a vital role in supporting our sales and lettings negotiators and branch directors in delivering exceptional customer service.

As a Branch Coordinator, you will be responsible for maintaining company standards in customer communication, preparing valuation packs, and utilizing our CRM system. You will also ensure compliance procedures are met and provide high levels of customer service.

We are looking for a coordinator with a proven track record in administration, outstanding communication skills, and a passion for delivering excellent customer service. If you are a team player who is passionate about delivering results and enhancing our reputation, we encourage you to apply.

Responsibilities
  • Communicate with customers via phone, email, and face-to-face, maintaining company standards
  • Prepare valuation packs and utilize our CRM system
  • Ensure compliance procedures are met
  • Provide high levels of customer service
  • Support sales and lettings negotiators and branch directors
What We Offer
  • Discounted legal fees and searches when using our in-house team for sales and purchases
  • Complementary mortgage service arrangement
  • Reduced fee when selling your property with us
  • Financial support in gaining qualifications
Additional Earning Potential
  • Employee referral scheme
  • Referrals to our Financial Services team
  • Block Management referrals
  • New homes transactions
  • Survey referrals
Company Benefits
  • Travel insurance (optional benefit)
  • Dental insurance (optional benefit)
  • Life assurance
  • Beauty and fitness discounts
  • Restaurant and cinema discounts
  • Charitable giving
  • Employee Assistance Programme

We pride ourselves on creating a diverse and inclusive environment for all employees. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

", "company": "Kinleigh Folkard & Hayward"}
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