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Digital IT Director

2 months ago

London, Greater London, United Kingdom Digital Waffle Full time

Job Summary

Digital Waffle is seeking an experienced IT Team Lead to oversee the day-to-day management of our SaaS operations team. The ideal candidate will have a strong technical background and excellent leadership skills.

Key Responsibilities

  1. Operational Management: Oversee the management of the SaaS infrastructure, ensuring optimal performance, availability, and security.
  2. Financial Management: Manage the SaaS environment budget, identifying cost savings and maximizing return on investment.
  3. Strategic Planning: Develop and implement strategies to enhance the efficiency and effectiveness of SaaS operations.
  4. Compliance and Risk: Ensure adherence to security, governance, and compliance standards.

Requirements

  1. Proven experience in managing IT operations within a SaaS environment.
  2. Strong technical background, including knowledge of SQL Server, Apache Tomcat, and networking.
  3. Excellent leadership and people management skills.

Desirable Skills

  1. Experience with ITIL frameworks.
  2. Project management qualifications.