Service Support Specialist

18 hours ago


Somercotes CP, United Kingdom Envirogen Group UK Limited Full time

We are seeking an experienced Service Support Specialist to join our Service Support team at Envirogen Group UK Limited.

In this role, you will be the primary point of contact for customers requiring technical support and replacement parts for our industrial water treatment systems. Your responsibilities will include coordinating with engineering teams to ensure timely project completions, managing inventory levels, and developing strong relationships with customers.

Responsibilities
  • Schedule engineer bookings for installation and commissioning projects.
  • Source and procure parts not held in stock.
  • Obtain current pricing information for new and replacement parts.
Qualifications
  • At least 2 years of experience in a similar role within an engineering services business, preferably in water treatment.
  • Excellent organizational skills, with ability to prioritize tasks effectively.
  • Good knowledge of IT systems and excellent communication skills.
  • Able to work independently and as part of a team.
Benefits
  • An estimated salary range of £45,000 - £60,000 per annum, based on your experience.
  • A dynamic and supportive work environment.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including private health insurance and additional paid time off.


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