Service Delivery Specialist

2 days ago


Swanwick CP, United Kingdom Holt Recruitment Full time
Job Title: Service Delivery Specialist

A leading company in the marine sector is seeking an experienced Service Delivery Specialist to join their team. This permanent role offers a competitive salary of £28,000 per annum.

The successful candidate will be responsible for providing exceptional customer service, responding to aftersales and warranty requests, and maintaining accurate records of support requests and spare parts orders. They will also prepare costings, quotations, and invoices, and use initiative to rapidly resolve problems in an efficient manner. Additionally, they will coordinate refit projects, including shipping logistics and import/export of vessels, and arrange travel bookings and logistics for aftersales visits.

To be successful in this role, you will have a proactive attitude with a drive to boost sales, experience in sales, negotiations, and quoting works, and strong knowledge of the marine sector. You will also possess advanced Microsoft Office skills and experience working with ERP software, ideally Sage 200. Benefits include training and development, private pension, life insurance, and 25 days holiday plus bank holidays.

The working hours are Monday to Thursday 8am - 5:30pm with an early finish on Fridays.

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