Global Shipment Manager
1 week ago
Estimated Salary: £42,000 - £50,000 per annum
This is an exciting opportunity for an experienced individual to manage global shipments, ensuring exceptional customer service and contributing to the team's overall success.
Job Description:
We are seeking a highly skilled and experienced Global Shipment Manager to join our team in Aberdeen. As an experienced individual with a strong understanding of export freight forwarding, you will be responsible for coordinating shipments from start to finish, ensuring exceptional customer service and contributing to the team's overall success.
Responsibilities:
- Assist with onboarding new clients and managing existing ones, ensuring smooth transitions and satisfaction with services
- Build and maintain strong relationships with core clients and work closely with the Sales team to achieve set goals
- Attend regular client meetings and provide ongoing support to the Export Team
- Book shipments with airlines, shipping lines, and road transport companies
- Ensure accurate entry of consignment and client details into the system
- Process all relevant shipping documentation, including MAWB, HAWB, Bill of Lading, CMR, and Standard Shipping Note
- Process customs declarations through ASM Sequoia software, adhering to HMRC regulations and destination-specific documentation requirements
- Ensure monthly KPIs are met, and billing requirements are completed in a timely manner
- Participate in weekly team meetings to discuss workload, issues, and opportunities
- Address day-to-day client and vendor issues, including NCRs, and feedback any operational challenges to management
- Ensure adherence to the Compliance Programme and Dangerous Goods procedures, working closely with the Export Manager and Regional Compliance Manager
Candidate Requirements:
- Minimum 3 years' experience in export freight forwarding
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
- High level of accuracy in checking and processing information
- Familiarity with Lloyds Loading List, OAG Flight Guide, and Croner's Export Guide
- Experience in handling Dangerous Goods
Benefits:
- 33 days of annual leave
- 2x Death in Service (DIS) benefit
- Simply Health cash plan
- Discounts with Aberdein Considine
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