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Care Manager
2 months ago
We are seeking a highly skilled and dedicated Care Manager to join our team at Pin Point Health & Social Care. As a key member of our support services team, you will play a vital role in delivering exceptional care and support to individuals with learning and physical disabilities.
Key Responsibilities- Lead by example, demonstrating a commitment to delivering meaningful and impactful support and care that benefits those in your care.
- Manage the recruitment, training, and development of your team to ensure a highly skilled and motivated workforce.
- Conduct regular staff meetings, one-on-one sessions, and appraisals to foster continuous improvement and professional growth.
- Safeguard the rights of the people we support, ensuring their active involvement in planning and decision-making processes.
- Monitor service quality across various locations, report incidents, and implement necessary improvements.
- Coordinate with professionals and external agencies to enhance the overall support services provided.
- Ensure compliance with policies and maintain high-quality support standards.
- Handle complaints, maintain confidentiality, and ensure adherence to GDPR regulations.
- Ensure the support team meets our client's Key Performance Indicators (KPIs).
- Build and maintain strong relationships with families, the people we support, and their circles of support.
- Participate in training sessions and workshops to stay updated on best practices.
- Engage in continuous professional development with the support of the organisation.
- 37 hours per week, Monday to Friday.
- Hybrid working with the ability to travel between locations and Head Office is required.
- Support Manager's on-call rota for weekend cover (Roughly three shifts per month providing an additional £220 per month).
- 5.6 weeks of annual leave.
- Career development opportunities including paid training and upskilling.
- Quality, integrity, and professionalism.
- Effective communicator with proven experience in team management and leadership.
- Demonstrated ability to inspire and lead teams towards achieving goals.
- Confident and assertive in decision-making and leadership.
- Extensive experience in staff management and mentoring.
- Experience managing dispersed regional locations.
- Background in working with individuals with learning disabilities or physical disabilities.
- Experience in setting up new locations.
- Understanding of CQC standards, the Mental Capacity Act, and GDPR.
- Dedication to upholding our client's reputation and values.
- NVQ Level 5 in Care or equivalent qualification; candidates working towards or committed to studying Level 5 will be considered.
- Relevant management qualification.
- Proficient in Microsoft Office applications.
- GCSE or equivalent in Maths and English.
- Possession of a full, clean UK driving license.
