Retail Team Lead

6 days ago


Portsmouth, Portsmouth, United Kingdom Nike Full time

At Nike, we're seeking a Retail Team Lead to join our team and deliver exceptional consumer service and a premium brand experience.

About the Role

This role is responsible for coordinating, coaching, and motivating employees while maintaining an excellent work atmosphere. You will support the management of daily business operations to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.

You will identify and solve problems in partnership with store leadership and serve as a brand ambassador for Nike's initiatives. This role requires ensuring the store complies with all Nike standards and guidelines.

Your Key Responsibilities
  • Support teams in delivering efficient receiving of product, inventory accuracy, and timely monthly initiative launches.
  • Ensure teams are equipped to deliver high-quality athlete experiences.
  • Lead by example and deliver sales floor service to bring the consumer journey to life.
What We Offer
  • A competitive salary of approximately $60,000 per year, depending on location and experience.
  • An opportunity for monthly performance-based bonuses.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new Nike outfit.
Requirements
  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communication, brand ambassadorship, and collaborative teamwork skills.
  • Demonstrated ability to apply product sales techniques.
  • Flexible scheduling to accommodate day, evening, weekends, and holiday shifts based on department and store needs.


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