Customer Service Ambassador
3 weeks ago
About the Role:
We are seeking a Customer Service Executive to deliver an exceptional customer experience at our Arnold Clark branch. As a key member of our team, you will be responsible for creating a positive and engaging experience for our customers, helping them find the perfect vehicle and providing ongoing support.
- Why Arnold Clark?
- 33 days' holiday allowance
- Generous retail discounts
- Private healthcare
- Simplyhealth - access to a GP 24/7 and claim money back on medical and dental treatments
What You'll Do:
As a Customer Service Executive, you will be responsible for:
- Meeting and greeting customers, understanding their needs and providing tailored solutions
- Working closely with colleagues to achieve sales and customer satisfaction targets
- Providing ongoing support to customers, responding to queries and resolving issues
- Maintaining a clean and safe working environment, adhering to health and safety policies
What We're Looking For:
We want to hear from experienced customer service professionals who are passionate about delivering exceptional customer experiences. You will have:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines
- Knowledge of customer service principles and practices
- Ability to work as part of a team, supporting colleagues to achieve targets
What We Offer:
As a valued member of our team, you will enjoy a range of benefits, including:
- 33 days' holiday allowance
- Generous retail discounts
- Private healthcare
- Simplyhealth - access to a GP 24/7 and claim money back on medical and dental treatments
How to Apply:
If you're a motivated and experienced customer service professional looking for a new challenge, please submit your application.
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