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Account Director

2 months ago

Birmingham, Birmingham, United Kingdom Version 1 Full time
Account Director Job Description

Version 1 is a leading technology consultancy that has been driving customer success for over 25 years. As a trusted partner to global brands, we deliver world-class IT solutions that transform businesses. We are seeking an experienced Account Director to join our UK Digital, Data and Cloud (UKDDC) commercial team, focusing on HMRC accounts.

The Account Director will be responsible for:

  1. Opportunity Management: Developing and executing strategic business growth plans to drive profitability and revenue growth.
  2. Customer Management: Building and maintaining strong relationships with clients, ensuring ongoing revenue runrate protection, and identifying new business growth opportunities.
  3. Contract Management: Managing financial performance metrics, customer advocacy, and ensuring contract requirements are met to maximize return for Version 1.
  4. Customer Satisfaction: Ensuring a minimum customer satisfaction score is maintained, sponsoring Quarterly Business Reviews, and resolving issues to maintain and strengthen customer trust.
  5. Sales Strategies: Developing and implementing account plans detailing growth strategies and activities that align with Version 1 and customer goals and objectives.
  6. Client Relationships: Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction with services provided.
  7. Team Leadership: Leading and managing a sales team to ensure sales targets and KPIs are achieved, identifying new business opportunities, and expanding the portfolio of accounts within the allocated sector.
  8. Sales Performance: Meeting or exceeding sales targets, ensuring profitability of accounts managed, and providing regular reporting on sales activities, forecasts, and account performance to senior management.

Requirements

  1. 10+ years' experience in a similar role, leading a sales team and setting successful sales strategies within the technology industry.
  2. 10+ years' experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector).
  3. Proven experience meeting sales targets as a team and individually.
  4. Proven experience maintaining revenue in existing accounts, generating new business within existing accounts, and acquiring new logos within a sector.
  5. Strong leadership and communication skills, influencing customers and driving success within a sales team.
  6. Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business.
  7. Ability to leverage network to drive new business.

What We Offer

  • Excellent base salary plus commission with no ceiling.
  • Opportunity to join our new V1 Equity success Scheme.
  • Strong career progression through mentorship coaching and dedicated quarterly Pathways Career Development reviews.
  • Financial benefits, including remote and hybrid working options.
  • Enhanced maternity and paternity leave policies.
  • A large training budget and innovative Well Tech Scheme.
  • Version 1 Annual Excellence Awards and 'Call-Out' platform for recognizing performance.

About Version 1

Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have celebrated over 26 years in Technology Services and continue to be trusted by global brands to deliver solutions that drive customer success.

We have several strategic technology partners, including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. We have received recognition for our excellence, including Oracle EMEA Apps/SaaS Innovation Partner of the Year – EMEA 2023 and AWS EMEA - Collaboration Partner of the Year - EMEA 2023.