Claims Resolution Specialist

3 weeks ago


Bolton, Bolton, United Kingdom Davies Group Full time

Unlock Your Potential at Davies Group

We're on the lookout for a skilled Claims Resolution Specialist to join our dynamic team at Davies Group. As a key player in our Property Claims department, you'll be responsible for delivering exceptional customer experiences and driving results-driven case management.

Key Responsibilities:

  • Proactive case management to ensure seamless service delivery
  • Effective customer interactions, adhering to TCF principles
  • Third-party management, balancing service, cost, and time
  • Compliance with internal processes and governance
  • Self-development through feedback, learning, and growth

What We Offer:

  • A supportive and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive rewards platform and time-off policy
  • A culture of continuous learning and innovation

Requirements:

  • Relevant claims experience
  • Excellent customer service skills
  • Time management and interpersonal skills

Our Values:

  • Dynamic: We adapt swiftly to change, always looking ahead.
  • Innovative: Solution-focused, with an entrepreneurial mindset.
  • Succeed together: We succeed together, valuing diverse perspectives.
  • Connected: United under one mission, making a difference.

We're committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.



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