Dynamics Solutions Specialist

4 weeks ago


Manchester, United Kingdom identifi Global Resources Full time

Job Title: Dynamics Solutions Specialist

Job Summary: We are seeking a skilled Dynamics Solutions Specialist to join our team at identifi Global Resources. As a key member of our team, you will be responsible for designing and implementing business solutions using Microsoft Dynamics 365.

Key Responsibilities:

  • Configure Microsoft Dynamics 365 to meet the needs of our clients.
  • Design business workflows and apps in the Power Platform to extend out of the box functionality.
  • Build prototypes and proof of concepts using Dynamics and Microsoft 365 integration to support rapid test and learn on new features.
  • Advise on licensing and best practice approaches to combining the right levels of licensing with roles as needed.
  • Identify what roles are needed and ensure roles-based access is setup and tested and all users understand how these work.
  • Set up security and roles-based access as needed to safeguard data including flexible, extensible data models.
  • Design appropriate system governance and advise/train users on best practice for system housekeeping, data storage and governance.
  • Train and upskill business team power users to become self-sufficient in using the application and managing their contact data effectively.
  • Design an environment strategy and implement an environment plan for Dynamics.
  • Setup sandbox and production environments and ensure security policies using data loss prevention are implemented.
  • Design application lifecycle management and implement testing approaches, change and release management.
  • Run workshops with internal stakeholders as needed to ensure system design and configuration meets needs.
  • Document system design and configuration for both technical and non-technical staff.
  • Provide knowledge transfer and learning for technical staff for the duration of the contract.

Requirements:

  • Experience of working closely as a member of a multi-disciplinary agile delivery team to design and implement business solutions.
  • Experience of working with teams to design business process workflows and Power Apps.
  • Experience of working with and training technical and non-technical people.
  • Experience of functional configuration of MS Dynamics Sales and Customer Insights and Data including marketing journeys.
  • Experience of managing Dynamics 365 and Power Platform administration including security, DLP, environment strategy and setup, Dataverse configuration.
  • Experience of designing and implementing test approaches and protocols.
  • Strong knowledge of Dynamics integration with Microsoft 365, Microsoft Azure, Power BI.
  • Strong knowledge of MS Dynamics and Power Platform licensing and how to get the best value for the business.

Desirable:

  • Experience of configuring MS Dynamics Sales for non-sales business needs e.g. stakeholder organisation management.
  • Experience of working in the public/healthcare sector.


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