Coffee Shop Team Member

2 days ago

Newbury, West Berkshire, United Kingdom Honesty Group Full time
About Honesty Group

Honesty Group is an independent business operating pubs, restaurants, coffeeshops, and farm shops as well as serving our online and wholesale customers. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.

Job Description

We are seeking a bright, passionate and confident Coffee Shop Assistant to join our team. As a Coffee Shop Assistant with Honesty Group, you will be serving our customers delicious coffee, freshly-baked bread, cake and pastries, and ensuring a clean and welcoming environment.

Key Responsibilities
  • Deliver excellent customer service whilst supporting with any events as required
  • Answering telephone enquiries and taking orders over the telephone
  • Preparing food and drinks (check temperatures in line with company Food Safety guidelines)
  • Clearing tables and washing up
  • Engaging with customers
  • Support the manager/supervisor in dealing with customer complaints and handle them professionally and appropriately.
  • Use the work laptop as appropriate
  • Check slack and emails regularly for all communications
Additional Duties
  • Open up coffee shop for service
  • Take delivery of goods from the wholesale unit and display / put away. Report any shortages
  • Stock rotation and check dates on products
  • Display products and price
  • Amend menu board with specials / remove any out of stock items
  • Do fridge checks and temperature checks on delivery
  • Check coffee shop is clean and tidy and ready for service (sugar bowls, clean tables etc)
Requirements
  • Work with initiative as part of a team
  • Have a calm, cheerful and helpful disposition
  • Work within our Honesty Shop standards, respecting food safety and health and safety requirements
What We Offer

In return for your hard work, we offer:

  • Secure employment contracts
  • Wages which keep up with the National Living Wage
  • Full training and opportunity to develop within the business
  • Free meal on duty
  • 20% off all products
  • Discounted Cookery School Courses
  • Employee Wellness Programme for 2024, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group
Future Opportunities

There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you're working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.

  • Managers
  • Supervisors
  • Area Managers
  • Chefs
  • Administration
  • And many more

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