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We are seeking an experienced professional to lead our Eye Care Support Services (ECSS) team in North London and the Home Counties. As a key member of our management team, you will provide essential leadership and line management to Eye Care Liaison Officers (ECLOs) and oversee the operational delivery of our ECLO services.
Key Responsibilities- Provide strategic and business planning alongside key internal and external stakeholders
- Work closely with the ECSS Management Team to foster strong relationships across health and social care sectors
- Manage critical internal relationships across RNIB to ensure patients access the right support when needed
- Lead and motivate a geographically dispersed team with excellent people management skills
- Produce reports, deliver presentations, and meet Key Performance Indicators
- Successful track record in managing information and advice services
- Management, advice, or guidance qualification
- Strong understanding of health and social care stakeholders
- Excellent communication and organisational skills
- Proficiency in Microsoft Office and CRM systems
We are the Royal National Institute of Blind People (RNIB Group), here for everyone affected by sight loss. We support almost two million people living with sight loss in the UK.