Third Line Technical Support
1 week ago
Job Overview
We are seeking a skilled Third Line Technical Support engineer to join our team at CV Library in Luton. The successful candidate will be responsible for providing comprehensive technical support and solutions to resolve complex IT incidents and issues.
Your primary responsibilities will include handling escalated calls from the Service Desk, investigating and resolving complex IT support issues, and coordinating with IT team members to ensure timely resolution of issues.
The ideal candidate will have strong 3rd Line Support experience and be proficient in troubleshooting and problem-solving skills across diverse systems, infrastructure, and architecture, including Microsoft Active Directory, Windows Desktop & Server OS, DNS & DHCP, Office 365, and VMware.
This is an excellent opportunity to work for a leading client based in Luton, with a competitive salary up to £40k + on call bonus up to £3k.
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