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Housing Management Specialist
2 months ago
We are seeking a skilled Housing Management Coordinator to join our team in Yeovil. As a key member of our team, you will play a vital role in ensuring our customers' homes are safe and well-maintained.
Key Responsibilities- Supporting people over the age of 18 who are homeless or at risk of homelessness.
- Ensuring properties are homes our customers can be proud of by engaging and involving them in their tenancies.
- Helping customers with housing benefit claims and ensuring these are received on their rent account.
- Issuing and signing warning letters and notices, which may lead to attending court, where necessary.
- Turning around vacant or void properties within set timescales to maximize occupancy.
- Ensuring we are health and safety compliant and that maintenance standards are met.
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- Knowledge of re-letting properties, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to colleagues.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A can-do positive attitude, being proactive and well-organized, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
You'll join a supportive and passionate team of coordinators and our brilliant Handyman John. We're proud of our service and enjoy going the extra mile for our customers.
What We Offer- 34 days leave FTE (including bank holidays and a me day to use for whatever you fancy), increasing to 39, the option to buy 5 more, and time off for volunteering too.
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
- Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
- We Grow Our Own colleagues (not literally, of course), when you're ready for the next step in your career, you can grow with us.
- Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.