Proactive Account Manager

3 weeks ago


Leeds, Leeds, United Kingdom LEAP Legal Software Full time

We are seeking a highly skilled Proactive Account Manager to join our Client Success team at LEAP Legal Software Pty. This role offers a unique opportunity to work on a fixed-term maternity cover for 12 months, with the possibility of an extension.

Your primary focus will be on supporting clients in achieving their business objectives by leveraging our software solutions. You will work closely with clients to understand their needs and provide tailored advice to drive results.

Main responsibilities include:

  • Carrying out thorough analysis of client needs and preferences, identifying opportunities to enhance our software offerings.
  • Fostering collaboration between internal teams and clients to develop targeted solutions, driving business growth and improving overall client satisfaction.

We offer a competitive salary, commission structure, and outstanding benefits package, including private healthcare, life insurance, and 25 days annual leave (plus 8 bank holidays).

Essential qualifications include in-depth knowledge of Microsoft Office applications, understanding of Solicitors' Accounts Rules, and proven experience in account management and customer success.



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