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Casino CRM Specialist
2 months ago
LeoVegas Group is seeking a skilled CRM Executive to join our team in Newcastle upon Tyne, Tyne and Wear. As a CRM Executive, you will be responsible for developing and executing CRM strategies to enhance player loyalty and lifetime value.
About the Role:The successful candidate will have 1-2+ years of CRM experience, ideally with knowledge of the Swedish market. Native Swedish is essential, with additional languages a plus. You will be a positive, creative, data-driven, and results-oriented individual who is passionate about delivering exceptional customer experiences.
Key Responsibilities:- Develop and execute multi-channel CRM strategies to enhance player loyalty and lifetime value.
- Use advanced analytics and segmentation to gain insights into player behaviors, enabling personalized and relevant communications.
- Own assigned campaigns, ensuring successful delivery, regulatory compliance, and a seamless customer experience.
- A vibrant and inclusive workplace with a focus on employee development.
- Opportunities for career growth and advancement.
- Competitive salary and benefits package.
- A chance to work with a passionate team dedicated to delivering the best online gaming experience.
- 28 days paid leave + public/bank holidays in England.
- Matched pension contributions up to 6%.
- BUPA healthcare which covers pre-existing conditions plus a cash-back plan to support with dental, optical & other treatments.
- Free onsite parking and complimentary snacks and drinks. We also serve breakfast on Mondays and lunch on Fridays.
- Team and office social events throughout the year, which also include a quarterly team budget.
