Service Advisor

1 month ago


Nottingham, Nottingham, United Kingdom Brackenberry Full time

We are partnering with a Local Authority in Nottingham to fill a Service Advisor position on a 3-month contract, with a high likelihood of extension. To be considered, please submit your CV for immediate review.

Key Responsibilities:

  • Retrieve relevant records, complete electronic referrals, and forward to relevant services.
  • Handle public complaints in accordance with the County Council's Complaints Procedures.
  • Maintain accurate records and ensure good data quality.
  • Identify trends in service shortfall and communicate with team members.
  • Establish relationships with local agencies to promote services.
  • Update leaflets and resource databases to inform users and carers.

Requirements:

  • A good general education, including GCSEs in English and Maths, or equivalent qualifications.

Please note:

  • Availability to start immediately or on short notice is required.
  • Right to work in the UK is necessary.

Disclaimer: Brackenberry Ltd acts as an Employment Business. We are committed to equality in the workplace and are an equal opportunities employer. All our roles are temporary, though assignments can be extended and sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role, unless advised otherwise. If the role requires an enhanced DBS, your DBS must be through us or accompanied by a subscription to the DBS updating service.

#RQ1395076



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