Site Support Specialist

4 weeks ago


Croydon, Greater London, United Kingdom Hemmersbach GmbH & Co. KG Full time

Key Responsibilities:

As a member of a dedicated support team, you will provide direct onsite support services for deskside and print. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues in every aspect of your work with clients.

Assigned tickets throughout the day will require sympathetic, pragmatic, and customer-focused resolutions, leaving each ticket resolved with a positive outcome. Your direct influence on people's day-to-day work life is crucial, making things happen through user engagement.

Opportunities for participation in an on-call rota (optional) include additional overtime and standby provisions. This role offers a highly rewarding and varied work experience, where your direct interaction with users makes a tangible difference.



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