Retail Operations Manager
4 weeks ago
About the Role
Hairhouse is seeking a Store Manager to lead and empower our team, promoting best practice store operations. To succeed, you will bring your management experience to lead, coach, and mentor the team to deliver exceptional customer experiences across retail, salon, and piercing areas.
Key Responsibilities
- Deliver exceptional customer service to all Hairhouse customers
- Manage day-to-day store operations and meet compliance requirements
- Ensure the store is well-presented, clean, and stocked appropriately
- Identify opportunities to drive and increase sales
- Cultivate a strong, supportive, and inclusive culture with your team
Requirements
- A minimum 3 years' Retail Management experience
- A passion for Hair and Beauty (any experience is a plus)
- Experience in guiding a team to achieve KPIs and sales targets
- Exceptional organisational and time management skills
- Strong people management skills
About Hairhouse
Hairhouse is Australia's leading hair and beauty retail and services destination, with over 30 years' experience and 110+ stores nationwide. We are an equal opportunity employer committed to providing a positive working environment that promotes inclusion and diversity.
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