Field Service Support Engineer

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Avance Consulting Full time

Job Title: Field Service Support Engineer

Location: New Castle

Estimated Salary:$95,000 - $125,000 per year

About the Role

We are seeking an experienced Field Service Support Engineer to join our team. As a Field Service Support Engineer, you will be responsible for delivering high-quality technical support to our clients.

Your Key Responsibilities:

  • Travel to client sites to troubleshoot and maintain medical imaging equipment
  • Communicate with customers to understand their needs and provide solutions
  • Work collaboratively with internal teams to ensure timely resolution of issues
  • Continuously improve processes and procedures to enhance customer satisfaction

What We're Looking For:

  • 3+ years of experience in field service engineering or a related field
  • Proven track record of delivering exceptional customer service
  • Strong problem-solving and analytical skills
  • Bachelor's degree in a relevant field (e.g., electrical engineering, computer science)


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