Field Service Support Engineer
1 day ago
Job Title: Field Service Support Engineer
Location: New Castle
Estimated Salary:$95,000 - $125,000 per year
About the RoleWe are seeking an experienced Field Service Support Engineer to join our team. As a Field Service Support Engineer, you will be responsible for delivering high-quality technical support to our clients.
Your Key Responsibilities:
- Travel to client sites to troubleshoot and maintain medical imaging equipment
- Communicate with customers to understand their needs and provide solutions
- Work collaboratively with internal teams to ensure timely resolution of issues
- Continuously improve processes and procedures to enhance customer satisfaction
What We're Looking For:
- 3+ years of experience in field service engineering or a related field
- Proven track record of delivering exceptional customer service
- Strong problem-solving and analytical skills
- Bachelor's degree in a relevant field (e.g., electrical engineering, computer science)
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