Workshop Operations Manager

4 weeks ago


Eastbourne, East Sussex, United Kingdom Tapp Recruit Ltd Full time
About the Role:

The Workshop Controller will be responsible for ensuring the efficient operation of our workshop, delivering high-quality service and repairs, and driving customer satisfaction. This role involves ensuring the effective use of resources, building strong relationships with the brand, and actively coaching and supporting the service team to develop individual competencies.

Key Responsibilities:
* Ensure service and repairs are carried out to the highest standards of quality and efficiency.
* Build strong relationships with the brand and have a strong understanding of warranty processes.
* Actively coach and support the service team to develop individual competencies and improve workshop flow.
* Ensure Health and Safety procedures are observed and maintained at all times.

Requirements:
* Experience working as a Workshop Manager or Workshop Controller.
* Strong understanding of warranty processes and brand relationships.
* Excellent coaching and leadership skills.

Working with Tapp Recruit Ltd:
As a key member of our workshop team, you will work closely with the senior team and report directly to the Service Manager. You will be responsible for the continued success of the workshop and developing the team to a level that is second to none.

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