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Credit Control Specialist
2 months ago
Job Title: Credit Control Administrator
About the Role:
Macildowie Recruitment and Retention is seeking an experienced Credit Control Administrator to join our team on a rolling temporary basis. This role is crucial in ensuring the company's cash flow remains strong and steady.
Key Responsibilities:
- Cash Collection: Maximize daily, weekly, and monthly cash collection by actively monitoring and pursuing outstanding debts. Ensure that sales ledger payments are collected within the agreed time frames.
- Debt Management: Minimize overdue debt by effectively applying the company's delinquency policy in a timely manner.
- Customer Relations: Build and maintain strong relationships with both new and existing customers, delivering exceptional service at every interaction.
- Payment Commitments: Secure payment commitments through regular communication with customers.
- Credit Note Allocation: Accurately allocate credit notes and payments, ensuring all records are up-to-date.
- Reporting: Complete various reporting tasks using Microsoft Excel, providing insights on aged debt and customer interactions.
- Collaboration: Work closely with Customer Service teams and Account Managers to swiftly resolve customer queries and maintain smooth operations.
- Risk Management: Review existing customer accounts regularly, escalating any concerns regarding doubtful debts to the credit and risk administrator.
- Record Keeping: Maintain and update customer records, ensuring all information is current and relevant.
Requirements:
- Experience: At least 1 year of experience in a credit control or cash collections role.
- IT Skills: Proficiency in Microsoft Office, particularly Excel.
- Communication: Confident and professional communication skills.
Why Choose Us:
Macildowie Recruitment and Retention is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers.
