HR Support Specialist
3 weeks ago
Job Title: HR Support Specialist
Job Summary: Certain Advantage is seeking an HR Support Specialist to join our dynamic People team. As an HR Support Specialist, you will provide comprehensive administrative support across various functions within the People team, ensuring seamless service and maintaining high standards of professionalism and confidentiality.
Key Responsibilities:
- Assist with broader team events or resourcing requirements, including short-term coverage for coordinators across other People teams or locations as needed.
- Ensure timely and accurate use of the HRIS system, enabling colleagues and leaders to access and use self-service options confidently.
- Maintain and update electronic personnel files in line with GDPR retention guidelines, ensuring confidentiality and compliance.
- Administer and maintain HRIS and case management systems in accordance with legislative, procedural, and GDPR requirements.
- Support administrative duties throughout the employee lifecycle, including all relevant employment relations (ER) tasks.
- Extensive experience onboarding including RTW and DBS checks.
- Dealing with a high volume of phone and email queries.
- Assisting the wider team with ER administration.
Requirements:
- Customer-focused and solution-driven, with a passion for delivering excellent service.
- A recognised HR or CIPD qualification (Level 3 or equivalent)
- Experience in an HR or customer-facing role
- Strong understanding of GDPR and its application in HR processes.
- Excellent verbal and written communication skills with confidence in using phone and video calls.
- Ability to manage a varied workload and prioritise tasks proactively
- Perform a wide range of administrative tasks linked to the employee lifecycle with sensitivity and confidentiality.
- Work collaboratively to maintain databases and records, including case management systems and HRIS.
About Certain Advantage:
We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn't for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips
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