Insurance Operations Analyst
4 weeks ago
At Moody's, we're committed to creating an inclusive environment where everyone feels welcome to contribute their unique perspectives and skills. We're seeking a highly organized and detail-oriented Insurance Operations Analyst to join our team.
Key Responsibilities:- Monitor sales orders and ensure timely delivery of software and license keys to clients.
- Support Sales and Service teams by tracking and fulfilling client requests.
- Set up client accounts and distribute software, license keys, and content services via client support portal and FTP servers.
- Provide exceptional customer care by resolving product queries, access issues, and user change requests.
- Collaborate with cross-functional teams to resolve escalated client queries and ensure client satisfaction.
- Identify and implement process improvements to enhance operational efficiency.
- Undergraduate degree in Finance, Accounting, Business Administration, or a related field.
- Experience in customer service, administration, or business support roles.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Fluency in English and proficiency in at least one other European language is an asset.
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
Moody's is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive workplace.
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Insurance Operations Analyst
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Insurance Operations Analyst
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