Motor Claims Specialist

6 days ago


Glasgow, Glasgow City, United Kingdom Davies Group Full time

Job Summary:

Davies Group is seeking an experienced Claims Handler to join our Casualty team. As a Claims Handler, you will be responsible for handling claims on behalf of various clients, providing a quality, proactive, 360 claims service in accordance with the insurer's claims handling philosophy.

Key Responsibilities:

  • Establish if cover is in place for the claim
  • Record all claims on the digital claims handling system
  • Investigate all liability claims either from the desk or by instructing loss adjusters
  • Make the decision on liability
  • Negotiate settlement of the claim
  • Ensure compliance with all legal timescales and client SLAs
  • Build relationships with external clients and stakeholders
  • Provide referral support to less experienced colleagues

Requirements:

  • Experience of policy wording and terms and conditions
  • Knowledge of insurance and the insurance market
  • Knowledge of how to value an injury claim
  • Knowledge of reserving philosophies desirable
  • Knowledge of Civil Procedure Rules and the Claims Portal
  • Good communications skills at all levels
  • Excellent customer service
  • The ability to work as part of a team
  • Take responsibility for your own workload
  • Must be able to demonstrate adaptability and flexibility
  • Good planning and organisational skills
  • Strong IT skills

About Davies Group:

Davies Group is a leading provider of insurance services, with a strong reputation for delivering high-quality claims handling solutions. As a Claims Handler, you will be part of a dynamic team that is committed to providing exceptional service to our clients.



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