Motor Claims Specialist
6 days ago
Job Summary:
Davies Group is seeking an experienced Claims Handler to join our Casualty team. As a Claims Handler, you will be responsible for handling claims on behalf of various clients, providing a quality, proactive, 360 claims service in accordance with the insurer's claims handling philosophy.
Key Responsibilities:
- Establish if cover is in place for the claim
- Record all claims on the digital claims handling system
- Investigate all liability claims either from the desk or by instructing loss adjusters
- Make the decision on liability
- Negotiate settlement of the claim
- Ensure compliance with all legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
Requirements:
- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
About Davies Group:
Davies Group is a leading provider of insurance services, with a strong reputation for delivering high-quality claims handling solutions. As a Claims Handler, you will be part of a dynamic team that is committed to providing exceptional service to our clients.
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