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Motor Claims Handler

2 months ago


Glasgow, Glasgow City, United Kingdom Davies Full time
About the Role

We are seeking an experienced Motor Claims Handler to join our growing Casualty team at Davies. As a Claims Handler, you will be responsible for handling claims on behalf of various clients, providing a quality, proactive, 360 claims service in accordance with the insurer's claims handling philosophy.

Key Responsibilities
  • Establish if cover is in place for the claim
  • Record all claims on the digital claims handling system
  • Investigate all liability claims either from the desk or by instructing loss adjusters
  • Make the decision on liability
  • Negotiate settlement of the claim
  • Ensure compliance with all legal timescales and client SLAs
  • Build relationships with external clients and stakeholders
  • Provide referral support to less experienced colleagues
Requirements
  • Experience of policy wording and terms and conditions
  • Knowledge of insurance and the insurance market
  • Knowledge of how to value an injury claim
  • Knowledge of reserving philosophies desirable
  • Knowledge of Civil Procedure Rules and the Claims Portal
  • Good communications skills at all levels
  • Excellent customer service
  • The ability to work as part of a team
  • Take responsibility for your own workload
  • Must be able to demonstrate adaptability and flexibility
  • Good planning and organisational skills
  • Strong IT skills
About Davies

Davies is a community of outstanding people. We welcome different perspectives, support each other's ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are a dynamic and innovative company that values diversity and inclusion. We are committed to creating a workplace that is free from discrimination and harassment, and where everyone has the opportunity to succeed.