Hospitality Team Member

3 weeks ago


Melrose, Scottish Borders, United Kingdom Alfa Travel Full time

Job Summary:

We are seeking a motivated and friendly Hospitality Assistant to join our team at The Waverley Castle Hotel in Melrose. As a Hospitality Assistant, you will work closely with our heads of departments to assist with their needs and learn how each function works successfully.

Key Responsibilities:

  • Provide excellent customer service to our guests
  • Assist with daily hotel operations, including kitchen, bar, and restaurant duties
  • Work closely with our heads of departments to ensure company standards are maintained
  • Learn new skills quickly and be flexible in a fast-paced environment

What We Offer:

  • Bi-annual tax-free dividend
  • Funding for relevant training courses
  • Job security and competitive occupational sick pay scheme
  • Free employee meals and live-in accommodation
  • Employee assistance programme and pension scheme

Requirements:

  • Excellent customer service skills and a friendly personality
  • Ability to learn new skills quickly and be flexible
  • Desirable skills include experience in a similar role and knowledge of the travel and tourism industry

About Us:

Alfa Leisureplex Group is a highly respected coach holiday and hotel company with a consolidated turnover of over £60 million per year. We are the UK's only employee-owned travel company and our brands include Leisureplex Hotels, Alfa Travel, and Alfa Scotland.



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