Client Care Expert

2 months ago


Grays, Thurrock, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Client Care Expert to join our team at beBee Professionals. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, resolving issues efficiently, and escalating when necessary.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide detailed information regarding products and services.
  • Collaborate with internal teams to ensure seamless customer support.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple priorities.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.

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