First Line Technical Engineer

4 weeks ago


South Nutfield Surrey, United Kingdom YourRecruit Full time

Career advancement is just around the corner as a First Line Technical Engineer with an innovative Managed Service Provider. This fantastic opportunity comes with a competitive salary of £27,500 - £32,000 and an impressive benefits package that includes 21 days annual leave, rising to 24, performance-based bonus, company laptop, training opportunities, and regular team-building activities.

In this critical role, you will form the initial point of contact for inbound customer communication, ensuring seamless service delivery. Key tasks will include creating, managing, and resolving service cases, developing knowledge bases, customer guides, and processes, and acquiring expertise in small & medium business IT solutions.

We are looking for enthusiastic, results-driven individuals who thrive in fast-paced environments. You should possess excellent interpersonal skills, a passion for the IT sector, and a keen interest in learning and adapting to new technologies.



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