Mental Health Crisis Call Coordinator

3 weeks ago


Bristol, Bristol, United Kingdom NHS Full time

**Job Summary:**

We are seeking a skilled Mental Health Crisis Call Coordinator to join our team. As a key member of our Integrated Access Partnership, you will play a vital role in providing immediate support to patients experiencing mental health crises.

**About the Role:**

  • Manage incoming calls from healthcare professionals and patients seeking mental health support
  • Accurately enter referrals onto the patient database
  • Support the Shift Manager as needed

**Key Skills and Qualifications:**

  • Good general education, including GCSE equivalent qualifications in English and Maths
  • Experience in a professional environment with high customer service standards

**Competitive Salary and Benefits:**

  • £25,000 - £35,000 per annum (dependent on experience)
  • NHS Pension Scheme
  • Generous annual leave and Bank Holidays
  • Annual bonuses
  • Ongoing training and development opportunities

Join us in delivering exceptional care and making a real difference in the lives of those we serve.



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