Mental Health Crisis Call Coordinator
3 weeks ago
**Job Summary:**
We are seeking a skilled Mental Health Crisis Call Coordinator to join our team. As a key member of our Integrated Access Partnership, you will play a vital role in providing immediate support to patients experiencing mental health crises.
**About the Role:**
- Manage incoming calls from healthcare professionals and patients seeking mental health support
- Accurately enter referrals onto the patient database
- Support the Shift Manager as needed
**Key Skills and Qualifications:**
- Good general education, including GCSE equivalent qualifications in English and Maths
- Experience in a professional environment with high customer service standards
**Competitive Salary and Benefits:**
- £25,000 - £35,000 per annum (dependent on experience)
- NHS Pension Scheme
- Generous annual leave and Bank Holidays
- Annual bonuses
- Ongoing training and development opportunities
Join us in delivering exceptional care and making a real difference in the lives of those we serve.
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