Community Engagement Specialist

13 hours ago


London, Greater London, United Kingdom Global Games Show Full time
Job Description

Position Overview:

We are seeking a highly skilled Community Engagement Specialist to join our team at Global Games Show. This role is responsible for building, growing, and managing our online and offline communities.

Key Responsibilities:

  • Engage with the community: Actively interact with community members on social media, forums, and other platforms to foster engagement, answer queries, and address concerns.
  • Create engaging content: Develop and curate content, including posts, blogs, and newsletters, tailored to the community's interests.
  • Coordinate events: Plan and execute community-focused events such as webinars, meetups, and live sessions to increase participation and visibility.
  • Analyze feedback: Gather and analyze feedback from community members to provide actionable insights to the internal team.
  • Moderate discussions: Monitor and moderate discussions on various platforms to ensure a positive and respectful environment.
  • Grow the community: Identify opportunities to expand the community by engaging with potential members and collaborating with influencers or partners.
  • Track metrics: Track community engagement metrics, analyze trends, and prepare reports to evaluate the effectiveness of initiatives.

Qualifications:

  • Education: Bachelor's degree in Communications, Marketing, or a related field.
  • Experience: 5+ years of experience in community management, social media management, or a related role.
  • Skills:
  • Exceptional written and verbal communication skills.
  • Proficiency in using social media platforms, community tools, and analytics software.
  • Ability to create and deliver engaging content.
  • Strong organizational and multitasking skills.
  • Attributes:
  • Friendly, approachable, and empathetic personality.
  • Proactive and innovative with a passion for building relationships.
  • Knowledge of the industry and trends relevant to the community's interests.

What We Offer:

  • A collaborative and inclusive work environment.
  • Opportunities for professional growth and development.
  • $85,000 - $100,000 per year salary and benefits package.


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