Store Profitability Manager

1 day ago


Dorking, Surrey, United Kingdom Quest Search and Selection Full time
Company Profile
The company we are recruiting for is a well-established, global lifestyle retailer with a rich history spanning over 70 years. They offer a wide range of luxury gifting and everyday goods, making them a popular choice for customers worldwide.

Job Summary
We are seeking an experienced Store Manager to join our team and take on the challenge of leading our sales team on the shop floor. As a Store Manager, you will be responsible for maximising store profitability through the development of a high-performance culture that focuses on exceptional customer service and inspirational leadership. This role requires strong leadership and communication skills, as well as the ability to work under pressure and meet targets.

Responsibilities
The successful candidate will be responsible for managing and coordinating the daily operational activities of the store, providing exceptional customer service, monitoring KPIs, and taking appropriate actions to ensure the team is focused on achieving individual and store targets. You will also be required to ensure compliance to legislation, implement stock management procedures, lead training and development of the team, and oversee team members' sickness absences and holiday scheduling.

Requirements
To be successful in this role, you will need at least 1-2 years of experience as a store manager or supervisor, preferably in a customer-focused retail environment. You should have strong sales and client experience, excellent communication skills, and the ability to work under pressure. Additionally, you will need to complete a 5-year security check due to the airside nature of this role. A good understanding of commercial KPIs (financial and non-financial) is also essential for this position.

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