Parking Appeals Specialist
2 months ago
We are seeking a highly skilled and experienced Parking Appeals and Representations Specialist to join our team at CRA GROUP LIMITED.
About the Role:
The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals. They will work closely with the Parking and Network Management team and the wider council to deliver a timely and effective service.
Key Responsibilities:
- Investigate and respond to parking-related correspondence, including formal and informal representations and appeals.
- Work with contractors and officers to deliver excellent customer service.
- Use computer systems and databases to analyse data and inform decisions.
- Make balanced judgements and produce work to a consistently high standard.
Requirements:
- 6 months (or more) experience in dealing with Formal Representations and/or informal appeals made against PCNs (issued within London).
- Full understanding of TMA 2004 & RTA 1991.
- Education to include Maths and English at GCSE level or equivalent.
Working Hours and Environment:
08:45am – 17:00pm working hours, 36.00 hours per week.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
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