Senior Operational Director

3 days ago


London, Greater London, United Kingdom Crédit Agricole Group Full time

Crédit Agricole Group is seeking a Senior Operational Director to support the Head of HR UK and lead the delivery of HR infrastructure, projects, and operational strategy ensuring efficiency of business operations.

This role will define and manage HR KPIs and KRIs, oversee SLA delivery, and manage risk related to third-party providers and OEAs.

The successful candidate will engage with senior stakeholders and partners, developing and improving the HR infrastructure offering within the UK.

Main Responsibilities:

  • Delivery of Strategy and Operational Resilience
  • People Management and Project Management
  • Governance, Compliance, Controls, and Risk Management
  • Operational Performance Insights and Relationship Management

Estimated Salary: £110,000 per annum.


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